Why some users are switching from Galaxy S25 Ultra to S24 Ultra

The flagship Galaxy S25 Ultra was meant to be the apex of Samsung’s engineering, a showcase of polish and prowess. Yet not everyone saw it as a clear step forward. Some Galaxy loyalists—and a slice of early owners—have unexpectedly gone back to the Galaxy S24 Ultra. The reasons aren’t about speed or cameras, but come down to two specifics.

The Galaxy S24 Ultra struck a blend of comfort and style that Samsung had refined for years. Its display was flat with slightly rounded edges, so the phone rested naturally in the hand and didn’t dig into the palm during long use. The design looked restrained yet stayed ergonomic. By contrast, the Galaxy S25 Ultra adopts a completely flat frame with no chamfers—and that, it turns out, makes a big difference. The new chassis feels sharper, less graceful, and less comfortable in everyday use.

What upset fans even more was the S Pen change. On the S24 Ultra it wasn’t just a note-taking tool: thanks to Bluetooth it doubled as a remote, letting users snap photos from a distance, switch tracks, or flip slides. On the S25 Ultra that capability is gone, leaving the S Pen as a basic stylus for writing and drawing. For some that’s a footnote, but for those who relied on those smart features, it reads as a step back that strips the device of some of its character.

No one is saying the Galaxy S25 Ultra is a bad phone. It’s fast, capable, and undeniably advanced. But in chasing a cleaner look and a new aesthetic, Samsung seems to have crossed the fine line that used to set the Ultra series apart. For many, the Galaxy S24 Ultra still marks the moment the company hit the ideal balance between innovation and everyday comfort—and that balance matters.