Trump Mobile is facing a new issue with the T1 smartphone: the company has admitted that customers' personal data was left exposed online. According to TechCrunch, the leaked information includes phone numbers, home addresses, email addresses, and other details from buyers who placed orders for the device.
Trump Mobile claims that no financial data was compromised. However, the admission came only after customers themselves began finding their personal information online. Reports indicate the company has not yet directly notified buyers and is still deciding whether to send out a separate warning.
A Trump Mobile representative, Chris Walker, blamed a third-party platform that handles some of the company's operations. The provider's name has not been disclosed. This explanation raises many questions, especially given the T1's already troubled launch history: the smartphone was delayed multiple times, and buyers long doubted whether deliveries would even start.
Complaints about the device itself have also piled up. Originally, Trump Mobile claimed the phone was made in the U.S., but later marketing language shifted to say it was designed with American values. The smartphone's case features an American flag, but users noticed it has 11 stripes instead of the standard 13.
Furthermore, the T1 increasingly looks less like an original smartphone and more like a rebadged version of an existing Android model. Various reports have compared it to the HTC U24 Pro and the Revvl 7 Pro 5G, with the latter selling for significantly less than the T1's $500 price tag. Against this backdrop, the data leak only deepens doubts about the project's credibility with consumers.
Early statements claimed enormous interest in the phone, with nearly 600,000 pre-orders mentioned. But the leak reportedly suggests the actual number of completed orders is far smaller—around 30,000. If that data is accurate, the T1 is facing not only a reputational crisis but also much weaker demand than expected.